A Call Centre Representative will take on a variety of duties and responsibilities. They will complete customer service tasks to ensure their customer has the best experience possible. Some other tasks include: Take customer calls and provide support for their inquiries. Offer assistance to clients who may be having issues and pass them on to
Informs salespeople of their individual performance scores and makes suggestions for improvement as needed. Acts as a contact person for any special projects regarding dealership improvements. Assists service customers during the morning service rush, when possible. Maintains a professional appearance. Other tasks as assigned. Marginal Duties. .